Terms & Conditions

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Welcome

IT Solution Provider

Thanks for using our services. The Services are provided by Ranglerz, located at Lahore Pakistan. By using our Services, you are agreeing to these terms & conditions. Please read them carefully.

Our Services are very clear and easy to understand, sometimes additional terms or requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.

Quotations and Proposals and Creation of Contract

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Agency Arrangements

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If the Client contracts Ranglerz on behalf of any other person i.e. other than for the Client personally, the Client warrants that they are authorised to enter into a contract on behalf of such person and that the Client will be liable for all costs irrespective of whether or not the details of such other person are disclosed to Ranglerz.

If Ranglerz is contracted to work on a Proposal for a Client of the Client, Ranglerz will have no duty or responsibility to such Client and will not be contractually bound to such Client.

The Client agrees to indemnify Ranglerz against any claim (of any nature) by any Client of the Client which arises as a direct or indirect consequence of the Client’s use, or inability or unwillingness to use, the material delivered by Ranglerz to the Client.

Process and the Client Brief and Instructions

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Ranglerz prides itself on its ability to deliver quality work in a timely and cost-effective manner. Fundamental to this process is the completeness of scope of the Client’s brief. To be able to provide Goods and/or Services and to deliver a Project on time and within the parameters of a Quotation and/or Proposal, all supporting documentation and information must be provided to Ranglerz before the issue of any Proposal and before Ranglerz commences work.

Ranglerz shall only be required to fulfil the instructions specified in the Quotation and/or Proposal. Ranglerz shall not be responsible for errors or omissions in the Client’s instructions or verbal instructions.

On the valid acceptance of a Proposal, Ranglerz will, where applicable, confirm the proposed process, timeline and delivery date for the performance of the Project.

Costs and Fees

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All prices are based on work specified in the Quotations and/or Proposals and/or further instructions given by the Client. The labour costs specified in Ranglerz's Quotations and/or Proposals are based either on an hourly rate or on a Project basis. On occasion, where requested by a Client, Ranglerz may consider a retainer arrangement.

The Client will be liable for any goods and services tax payable on the supply of Goods and/or Services by Ranglerz to the Client. Goods and services tax will be charged in addition to costs and fees and will be itemised in the Invoices.

Ranglerz’s initial consultation is provided free of charge.

Emergency turnaround requirements of less than 48 hours, and out of business hour requirements will attract a premium, which will be negotiated and agreed with the Client. Prices will be increased to cover overtime work or other additional costs incurred as a result of any requirement for urgent completion of a Project.

Payment Terms

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All Invoices will be payable COD unless prior credit arrangements have been agreed with Ranglerz.

Any credit arrangements will require Ranglerz’s Account Application form to be completed and approved by Ranglerz. Any credit provided to a Client must be paid in full within 30 days from the date of the Invoice.

Any deposit specified in the Proposal, must be paid by the Client on the date of acceptance of the Proposal and in any event before commencement of the Project. The amount of deposit will vary with the Services to be provided.

The amount of a deposit will reflect Ranglerz’s reasonable estimate of costs incurred to the date prior to the due date of payment of the deposit and is non-refundable.

Ranglerz will issue Invoices at Completion of the Project for the price specified in the Quotation and/or Proposal plus any additional charges referred to in these Terms and Conditions or as agreed, or if the Project is lengthy, Ranglerz may at its discretion issue interim Invoices on either a monthly basis or such lesser period by reference to the work performed to that date in accordance with the fee schedule included in the Proposal, or if no fee schedule is specified, as reasonably calculated by Ranglerz by reference to the amount of work performed.

Ranglerz may issue an Invoice for the amount specified in the Quotation and/or Proposal before commencing the Project where Ranglerz has not previously carried out work for the Client or where Ranglerz considers it prudent to do so. Ranglerz may, in the event that Ranglerz is of the view that completing the Project will take more than a month, at any time before the Project is completed, issue one or more Invoices for a proportion of the amount specified in the Quotation and/or Proposal (the proportion to be at Ranglerz’s discretion) and require that proportion to be paid in advance of any further work being done.

Late or Non-Payment

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If an Invoice is not paid when due, Ranglerz may cease any further work on the Project until all outstanding Invoices have been paid.

Ranglerz may at its option charge interest on amounts not paid when due. Such interest is to be calculated on a daily basis from the date any such amount should have been paid until the date of payment. Such charge represents Ranglerz’s genuine assessment of the liquidated damages which Ranglerz will suffer as a result of the Client’s delay in making payment.

The Client must pay to Ranglerz any costs, expenses or losses incurred by Ranglerz as a result of the Client’s failure to pay Ranglerz all sums outstanding from the Client to Ranglerz (including without limitation all debt collection and legal costs (on an indemnity basis)) which are incurred by Ranglerz in recovering monies due by the Client to Ranglerz.

Delivery

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Ranglerz shall notify the Client when Services are ready for collection.

The Client must collect Services from Ranglerz’s premises upon being notified by Ranglerz that the Services are ready for collection. If Ranglerz agrees to deliver the Services, the Client shall bear all freight and charges of such delivery.

Ranglerz will use its best endeavours to deliver the correct quantity ordered however quantities will at all times be considered estimates only and are conditional upon a margin of five percent (5%) being allowed for overs or shortages, which shall be charged for or deducted as appropriate.

Claims

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The Client must inspect Services supplied by Ranglerz within seven (7) days from delivery or otherwise, within seven (7) days of notification that the services are ready for collection. Any claims against Ranglerz must be in writing within such seven (7) days.

Liability for our Services

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WHEN PERMITTED BY LAW, RANGLERZ, AND ITS EMPLOYEES, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF RANGLERZ, AND ITS EMPLOYEES, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

IN ALL CASES, RANGLERZ, AND ITS EMPLOYEES, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

Expected Completion of Project

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The Client acknowledges that a requirement for urgent completion of a Project increases the likelihood of defects. Ranglerz will use reasonable efforts to avoid defects but will not be liable for defects arising because of urgent completion of a Project.

Cancellation and Postponement

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If a Project is terminated or cancelled or suspended or postponed for a period of up to 30 days by the Client prior to Completion, Ranglerz shall be entitled to be compensated for hours worked on the said Project to the date of termination, cancellation, suspension or postponement, including the costs of any materials, incidentals and third party contractors.

If the Project comprises in whole or in part any website development, then once the design work for a website has been signed off by the Client and website build has commenced, such website development component of the Project cannot be cancelled and the total cost of such website development must be paid for in full.

Ranglerz is not liable for any loss of income or for any indirect or consequential costs or damages suffered by the Client or by any third party as a result of any delay that has been caused to the Client’s business or to the business of any third party due to the cancellation, suspension or postponement of any Project.

Third Party Contractors

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Ranglerz, may as agent for the Client directly or indirectly engage the services of another contractor (“Third Party Contractor”) to carry out all or part of the Project. Ranglerz shall pay the charges of Third Party Contractors on the Client’s behalf and recharge them under the Project fees.

Ranglerz will take all reasonable care in selecting and instructing a Third Party Contractor. While reasonable care will be taken, Ranglerz has no control over the activities of a Third Party Contractor and therefore, Ranglerz have no responsibility for the services provided to the Client by any such Third Party Contractor or for any errors or omissions in its services or products. Any claim by the Client in relation to such services must be made directly against the Third Party Contractor.

Services from Third Party Suppliers

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If Ranglerz must obtain services not normally stocked or supplied by Ranglerz from a third party in order to carry out the Client’s instructions:

Copyright and Trademarks

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Copyright in all work produced by Ranglerz shall remain the property of Ranglerz unless otherwise agreed in writing.

All Services provided by Ranglerz may only be used for lawful and ethical purposes. This includes, but is not limited to copyrighted material. Ranglerz is not required to perform any Services it considers to be unethical, objectionable, threatening, obscene or pornographic.

The Client warrants to Ranglerz that the Client has copyright in, or a license to authorise Ranglerz to reproduce all materials supplied by the Client to Ranglerz for the purpose of the Project. The Client expressly authorises Ranglerz to reproduce all and any of such works for the purposes of the Project.

The Client warrants it has the right to use applicable trademarks which may be incorporated in any Project.

The Client indemnifies and agrees to keep Ranglerz indemnified against all liability, losses or expenses incurred by Ranglerz in any way directly or indirectly connected with any breach of copyright and trademarks or any third party in relation to any materials supplied by the Client for the purpose of the Project.

Conditional upon receipt of payment in full for the work performed by Ranglerz, Ranglerz grants to the Client a non-exclusive license to use Ranglerz’s copyright in works created by Ranglerz for the purposes of the Project only, but for no other purposes.

Confidentiality

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The Client must keep confidential and must not (without Ranglerz’s written consent) use any ideas, systems or processes, intellectual property communicated or made available by Ranglerz to the Client. Similarly Ranglerz agrees to maintain the confidentiality of the Client in all confidential materials supplied by the Client to Ranglerz for the purpose of the Project.

Final Proofs

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Final proofs will be presented by Ranglerz to the Client for approval prior to Completion of work which forms part of the Project.

When the Client executes Ranglerz’s proof approval document, the Client is assumed by Ranglerz to have reviewed all aspects of the material presented and to be satisfied with it and to have noted any exceptions in writing.

If Ranglerz has submitted to the Client a proof of the work, Ranglerz will not be responsible for any error in the work which appeared in the proof and which was not corrected by the Client before the Project was completed. The cost of additions or alterations to any proof submitted to a Client will be added to the price (unless changes to the proof are merely typographical corrections).

Risk

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The risk in the Services passes to the Client at the time of delivery if Ranglerz delivers the Services to the Client’s premises or the Client collects the Services from Ranglerz’s premises. If the Services are not collected or delivered within 7 days of Ranglerz notifying the Client that the Services are ready for collection, risk passes on this date.

Ranglerz shall not be liable for insurance, freight or loss or damage to Services in transit incurred in delivery or which have been left at Ranglerz’s premises.

Ranglerz has no obligation to insure any property of the Client in Ranglerz’s possession. The Client must pay the cost of any insurance arranged by Ranglerz at the request of the Client.

If a Client leaves property in Ranglerz’s possession for more than 12 months, Ranglerz may dispose of or sell the property and retain any proceeds of sale as compensation for holding and handling the property.

Title

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Title to the Services contained in any Project delivered to the Client under any contract between Ranglerz and the Client, shall not pass to the Client until payment in full of all Invoices and sums due to Ranglerz under such contract has been made to Ranglerz.

The risk of damage to or destruction of any item delivered by Ranglerz to the Client shall pass to the Client upon delivery, not with standing that ownership of the item has not then passed, and the Client shall ensure that such item is adequately insured from time of delivery.

Until the Services have been paid for in full, the Client must not:

The Client irrevocably authorises Ranglerz at any time, to enter any premises upon which the Services are stored to enable Ranglerz to inspect the Services and, if the Client has breached these terms and conditions or suffers an Insolvency Event, to reclaim possession of the Services. The Client indemnifies Ranglerz against any liability to any person in connection with the entry or reclamation.

The Client acknowledges and agrees that:

The Client undertakes to:

The Client waives any rights to receive any verification statement or other notice required to be issued under the Personal Properties Securities Act 2010.

Immediate Termination

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In the event that:

Then in any such event Ranglerz shall (without prejudice to any other right or remedy available to it) be entitled to terminate or cancel any contract between itself and the Client or suspend any further deliveries of the Project or Services without any liability to the Client and if any materials or Services have been delivered or supplied but not paid for, the price of such materials and Services shall become immediately due and payable, not with standing any previous agreement or arrangement to the contrary.

About these Terms

IT Solution Provider

Ranglerz may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. Ranglerz will post notice of modifications to these terms on this page. Ranglerz will also post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than 14 days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

This laws will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of United Kingdom, and you and Ranglerz consent to personal jurisdiction in those courts.